Privacy Policy

Effective Date: July 14, 2025

Last Updated: July 14, 2025

Executive Coaching Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website funnn-championnn.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Professional information (job title, company, industry)
• Information provided in coaching sessions and assessments
• Payment information for our services
• Communication preferences and feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring websites and search terms

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our coaching services
• Communicating with you about our services and appointments
• Processing payments and managing your account
• Personalizing your experience and coaching programs
• Sending you relevant information about our services and industry insights
• Analyzing website usage to improve our online presence
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:

• Payment processing companies
• Email marketing platforms
• Website hosting and analytics services
• Scheduling and communication tools

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure the safety of our clients and staff
• Investigate potential violations of our terms of service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection practices

Your Rights and Choices

Under Australian privacy laws, you have certain rights regarding your personal information:

Access and Correction

You have the right to access and correct your personal information. You can update your information by contacting us directly.

Withdrawal of Consent

You may withdraw your consent for certain uses of your information at any time by contacting us.

Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage and improve performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of our relationship with you
• Legal and regulatory requirements
• Business and operational needs
• Your preferences and consent

International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of material changes via email or website notice
• Obtain your consent for changes that materially affect how we use your information

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Compliance

This Privacy Policy is designed to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws. If you believe we have not handled your personal information in accordance with this policy or applicable laws, you may file a complaint with the Office of the Australian Information Commissioner.