Terms of Service
Effective Date: July 14, 2025
Last Updated: July 14, 2025
Welcome to Executive Coaching Australia. These Terms of Service ("Terms") govern your use of our website at funnn-championnn.com and our coaching services. By accessing our website or using our services, you agree to be bound by these Terms.
About Our Services
Executive Coaching Australia provides professional coaching services to executives, managers, and business leaders. Our services include but are not limited to:
- One-on-one executive coaching sessions
- Team leadership development programs
- Strategic planning coaching
- Leadership assessments and feedback
- Workshops and training sessions
Acceptance of Terms
By using our services, you represent that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You will use our services in compliance with all applicable laws
- The information you provide to us is accurate and complete
Service Agreements
Coaching Relationship
The coaching relationship is a professional partnership based on mutual respect, trust, and confidentiality. Our coaches are committed to:
- Maintaining the highest standards of professional conduct
- Providing honest, constructive feedback
- Respecting your confidentiality and privacy
- Supporting your professional development goals
Client Responsibilities
As a client, you agree to:
- Participate actively and honestly in coaching sessions
- Complete agreed-upon assignments and assessments
- Provide timely feedback on coaching effectiveness
- Respect the time and expertise of your coach
- Maintain confidentiality regarding other clients and proprietary methods
Scheduling and Cancellation Policy
Appointment Scheduling
Coaching sessions are scheduled by mutual agreement between you and your coach. We will make every effort to accommodate your preferred times and methods of communication.
Cancellation and Rescheduling
To cancel or reschedule an appointment:
- Provide at least 24 hours' notice for individual sessions
- Provide at least 48 hours' notice for group sessions or workshops
- Cancellations with less notice may result in charges for the full session
- Emergency cancellations will be considered on a case-by-case basis
Fees and Payment
Payment Terms
Payment for our services is due according to the following terms:
- Individual sessions: Payment due at the time of service
- Coaching packages: Payment due before the first session or as agreed
- Corporate programs: Payment terms as specified in separate agreements
Refund Policy
Refunds may be available under certain circumstances:
- Unused sessions in coaching packages may be refunded within 30 days
- Refunds for dissatisfaction are considered on a case-by-case basis
- Processing fees may apply to refund requests
- Refunds are not available for completed coaching sessions
Confidentiality
We maintain strict confidentiality regarding all information shared during coaching sessions. This includes:
- Personal and professional information disclosed during sessions
- Business strategies and confidential corporate information
- Assessment results and coaching plans
- Progress reports and feedback
Exceptions to Confidentiality
We may disclose information only in the following circumstances:
- With your written consent
- When required by law or legal process
- To prevent harm to yourself or others
- For quality assurance and supervision purposes (with anonymized information)
Intellectual Property
Our Intellectual Property
All content on our website and in our coaching materials is protected by intellectual property laws. This includes:
- Website design, layout, and functionality
- Written content, articles, and blog posts
- Assessment tools and methodologies
- Training materials and presentations
- Trademarks and service marks
Limited License
We grant you a limited, non-exclusive license to access and use our website and coaching materials for your personal and professional development. You may not:
- Reproduce, distribute, or sell our materials
- Use our content for commercial purposes without permission
- Modify or create derivative works
- Remove copyright or other proprietary notices
Professional Standards
Our coaches adhere to professional coaching standards and ethics, including:
- Maintaining appropriate professional boundaries
- Providing services within their area of competence
- Continuing professional development and education
- Referring clients to other professionals when appropriate
Limitation of Liability
While we strive to provide excellent coaching services, we cannot guarantee specific outcomes. Our liability is limited as follows:
- We are not responsible for decisions you make based on coaching
- Coaching is not a substitute for professional therapy or medical treatment
- Our total liability is limited to the amount you paid for services
- We are not liable for indirect, consequential, or incidental damages
Dispute Resolution
In the event of a dispute, we encourage resolution through:
- Direct communication with your coach or our management
- Mediation through a mutually agreed mediator
- Arbitration in accordance with Australian arbitration laws
- Legal action in the courts of Victoria, Australia
Website Terms
Acceptable Use
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Transmit harmful or malicious code
- Interfere with website security or functionality
- Impersonate others or provide false information
- Engage in unauthorized commercial activities
User-Generated Content
If you submit content to our website (such as comments or testimonials), you grant us a non-exclusive license to use, modify, and display such content for business purposes.
Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Changes to Terms
We may update these Terms from time to time. When we do:
- We will update the "Last Updated" date
- Material changes will be communicated via email or website notice
- Continued use of our services constitutes acceptance of updated Terms
- You may terminate your relationship with us if you disagree with changes
Termination
Either party may terminate the coaching relationship:
- By providing reasonable notice to the other party
- Immediately for breach of these Terms
- For any reason with mutual agreement
Upon termination:
- All outstanding fees become immediately due
- Confidentiality obligations continue indefinitely
- You must cease using our proprietary materials
- We will return or destroy your confidential information as requested
Governing Law
These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles. Any disputes will be resolved in the courts of Victoria, Australia.
Contact Information
If you have questions about these Terms of Service, please contact us:
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.